STAFF MEETING CLOSURE 03.03.21
The surgery will be closed on 03.03.21 between 14.00 - 16.00 for our staff meeting, but our phoneline will remain open during this period.
We apologises for any inconvenience.
LivingGrief is the St Elizabeth Hospice bereavement service.
We are here to help open up conversations about grief and support you and loved ones throughout bereavement. Together, we can talk about grief.
LivingGrief is available to anyone affected by grief from a progressive, life-limiting illness or from COVID-19.
You do not need to have had previous contact with the hospice to access our bereavement services.
Our new Living Grief Sessions are available to anyone who is bereaved in East Suffolk.
We support families who have had a loved ones cared for in hospital, in a care home and in the community. We also support staff and residents at care homes with bereavement.
Please click on link to find out more.
We have been overwhelmed with patients calling the surgery to update their contact details. We are requesting that if you have access to a computer please could you email this information to us at:
If you require your NHS number and have online access to you medical records you will find your NHS number here. You can also find your NHS number on your repeat prescription slip.
If you do need to phone the surgery regarding any of the above please call after 11 o’clock.
An Appeal For Kindness
We are delighted that our Chirodody Clinics will recommence from the beginning of January. Jo Plant will be holding clinics at Alderton, Orford and Aldeburgh. This is not an NHS service and a fee will be charged. For more information and to book an appointment please call the surgery on 01394 411641.
We Are Here To Help You
We want all our patients to know that they can approach any member of staff with their queries, problems or compliments. In most instance your first point of contact will be able to assist you. If in the event they are unable to Sarah Fiddes, our Patient Navigation Liaison Lead will be able to help you.
Please contact Sarah either by phone on 01394 411641 or via email at: firstname.lastname@example.org
Text Messages From The Peninsula Practice
If you receive a SMS text message from us please do not reply, as we are unable to respond.
Coronavirus Keep Safe
New Service First Contact Physiotherapy
On the 1st September 2020 the new First Contact Physiotherapy Service will launch.
This service is aimed at people suffering from musculosketal and joint problems. It has been recognised, where clinically appropriate, that patients should be triaged and have a consultation with a Physiotherapist, who is better qualified to treat musculoskeletal and joint problems, rather than see a GP or Nurse Practitioner and then be referred and wait longer for appropriate help.
The service has been set up in partnership with Allied Health Professionals (Suffolk). Initially appointments will take place over the phone during a 20 minute slot between 9.30am until 5.30pm Monday – Friday, with face to face consultations happening only where clinically necessary at Framfield House Surgery in Woodbridge.
We recommend you contact the surgery in the normal way to use this service and our Care Navigators will book an appointment for you.
Bethany Scott, MCSP, BSc (Hons), MSc and Kyle Tanner MCSP, BSc (Hons), MSc are experienced physiotherapists who will initially phone triage patients (due to COVID) and arrange face to face appointments where clinically necessary. They will be able to request further investigations, following an initial triage assessment and in consultation with your own GP.
Blood Tests at Landseer Road
North East Essex and Suffolk Pathology Services Landseer Road Phlebotomy Clinic COVID-19 Virus
The Phlebotomy Service within Landseer Road Phlebotomy Clinic will no longer be accepting walk in patients.
This is to safeguard our patients whilst preventing the possibility of spreading the COVID-19 virus. Extra cleaning precautions are in place to ensure the risk is minimal. We take every precaution to ensure our patients health and safety is paramount.
The phelebotomy teams are working to the best of their ability whilst under extremely demanding circumstances.
- TO BOOK AN APPOINTMENT ONLINE PLEASE CLICK ON THIS LINK. Patients who are not familiar with making on-line appointments can have a relative or carer to make this on their behalf.
- Patients can still telephone to make an appointment if this is the preferred option on 03331 032220
Landseer Road Phlebotomy Clinic - 476-478, Landseer Road Ipswich Suffolk IP3 9LU